A good real estate agent knows that a house is more than a structure, it also includes people. They know that while the sales process can be complicated and sometimes challenging, they also have to be a support, an independent expert and always striving to achieve the best results for both parties.
The best agents are comfortable talking to different kinds of people, have an extensive knowledge of the area where they operate, and a solid sales record to support their claims.
Given all these, here are the eight qualities that you should remember when looking for the best real estate agent.
- They talk well and regularly with their clients
Dealing with a real estate agent with poor communication skills can be stressful. Time is of the essence when it comes to real estate, so you need an agent who regularly keeps you updated about your present buying or selling situation.
If not, you end up squandering valuable time when opportunities with a limited chance of success come up.
- Proactive with the sales process
A good agent should be proactive in calling prospective buyers, talking to existing clients and regularly going after new leads. Keeping the client well informed is one of the most important elements of being proactive.
Hint: If you are constantly calling your agent for updates, then they are not giving you adequate information.
- Good listener
Be wary of agents who talk too much. When you have trouble getting in a word when talking to your agent, that’s a red flag.
As the client, you are the one who should be doing most of the talking and making sure your agent understands your special requests and needs. Your agent should be asking you questions, not you.
A good agent will also be able to determine the client’s preferred method of communication to ensure the client doesn’t feel disregarded by silence, or pressured by excessive communication.
- They are client-motivated
If a client wins a good deal, then the agent does as well. This is the reason it’s crucial to pick an agent who puts their vendors first.
A great agent will work for your interest and that means putting your needs as a top priority.
- Have knowledge of the local area
More than a house, real estate agents are also selling a life that comes with that house. This requires an agent’s local understanding of the area where you’re considering to buy.
So before deciding on a real estate agent, make sure to ask prospective agents various questions, including train and bus routes, nearby activities for children, local planning regulations, etc. This will allow you to determine which ones can sell the local lifestyle and those who can’t.
- They understand their clients’ time frame
One of the foundations of a good client-agent relationship is understanding urgency.
A good client knows if the client is in a rush to sell. If they have to settle quickly, the agent should be aware of this, and should be working to meet the client’s time frame. If the client is not in any hurry, the agent can look around more and recommend that the client wait for a more ideal market to get the best possible price for their property.
- They understand their client’s purpose for selling
A good agent will find out what is motivating their clients to sell, and will ask themselves these questions:
Is my client selling to buy?
Are they aiming to buy an investment property?
Will they reside in the home and knock it down later on?
A good agent should also know any emotional attachment the client may have on their property. The motivation of a client who is selling one of multiple investment properties will be different from a client who is selling their family home. A good agent understands the difference and will change strategy accordingly.
- They are willing to provide you their last 20 clients as references
The simplest way to find a good agent is to use their previous clients as references. If you want to make sure that a prospective agent is right for you, request for the testimonials of their last 20 clients. Not clients that they’ve chosen, but literally the last 20. A good agent should have no trouble providing positive feedback from any of their previous clients.